Neil Flanagan, BA, B Ed St, M Ed Admin, PhD, is a highly regarded management strategist, motivational speaker and bestselling author. His drive-time radio program was syndicated nationally, and he continues to contribute articles to media in Australia. Jarvis Finger, BA, B Ed, M Ed Admin, FACEA, FQIEA, AFAIM, is a well-known author and editor. A former executive manager in one of Australia's largest public organisations, he is author of a range of management books and magazines. Together, Neil and Jarvis are the successful writing team behind the bestselling Just About Everything a Manager Needs to Know, Management in a Minute and The Manager's 100.