Talk Lean: Shorter Meetings. Quicker Results. Better Relations.

Author(s): Alan Palmer

Business, Economics, Finance

The businessperson's guide to saying what needs to be said and asking questions that need to be asked In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results. Offers proven techniques for improving communication and making an impact professionally Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients Ideal for executives, team leaders, entrepreneurs, and anyone whose success depends on great communication


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Preface Acknowledgements Part One: Introduction 1 What the book is about and who it's for 2 All different ... and all alike Part Two: Straight to the point in less than a minute: opening your meetings and conversations 3 The benefits of straightforward, straightaway 4 Begin at the end 5 And how are you feeling about announcing this objective? Part Three: Talking lean DURING the meeting: the keys to productivity 6 Why meetings run rough: the grit in the engine 7 Don't just listen with your ears! 8 Responding: first principles 9 The three paths: 1 "HIM/HER" and 2 "ME" 10 The three paths: 3 "US" 11 Dealing with the non-verbal 12 "What do you think?" The Interactifs Discipline: Schematics Feedback on the Interactifs programme About the author Index

General Fields

  • : 9780857084972
  • : John Wiley and Sons Ltd
  • : Capstone Publishing Ltd
  • : October 2013
  • : 216mm X 138mm
  • : United Kingdom
  • : January 2014
  • : books

Special Fields

  • : Alan Palmer
  • : 658.45
  • : 658.45
  • : Paperback
  • : Paperback
  • : 208
  • : 208
  • : Alan Palmer